Holiday Accommodation Information

The Trust owns holiday homes throughout NZ which members are able to use under a "shared bach scheme". This means members only pay a small amount to use the homes (to cover operating expenses), provided they clean the homes after use and assist with their upkeep.


Bookings for 7 nights or more can be made up to 6 months in advance. This can be made up of more than one location, provided the dates run consecutively.

Bookings of less than 7 nights can only be made within 1 month of the occupancy date. 

Members are only able to book one holiday unit at a time.

Members are not able to book a holiday home in the town they reside in.

Members or their partners must be the ones staying at the units (along with any additional family or friends they wish to bring along. Bookings cannot be made on behalf of non-members.


Bookings over the busy summer season are subject to a ballot procedure. In 2024 the ballot period will be from 21 December 2024 to 22 February 2025. Applications for accommodation over this period must be made by 5pm on 31st July 2024. The ballot will be drawn on 1 August 2024 and all participants will be advised of the outcome. Once the ballot is drawn, any left over vacancies will be opened up on the website for general booking.

Ballot applications must be for one week’s duration and this year are Saturday to Saturday only.

In the ballot Group A members will receive preference, then Group B, then Group C. Group E members cannot enter the ballot. Once the ballot has been drawn, any vacancies still available can be booked via the usual booking channels and the usual booking rules apply.

To apply for the ballot, members can do the following (after 1 May 2024):

  • Complete the ballot application form available in the member log-in area at This form will open on 1 May 2024.
  • Call the Trust office on 0800 806 444 and request a form to be filled out on the member's behalf. 
  • Email their ballot preferences to the Trust at and request a form to be filled out on the member’s behalf.

Ballot booking payments are due 2 months in advance of the 1st date of the stay. Ballot bookings are non-refundable once paid.

RATES (GST inclusive)

Nightly rate of $70 (GST incl) for 1 and 2 bedroom properties, or $80 (GST incl) for 3 and 4 bedroom properties.

Weekly rate of $375 (GST incl) for 1 and 2 bedroom properties, or $400 (GST incl) for 3 and 4 bedroom properties.

Plus a cleaning fee of $80 (GST incl.) per location.

Please note these rates are for NZ members only. Alternative rates apply for members of Australian railway organisations.


Payment is due no later than two months in advance of the first date of the stay. Where bookings are made within the last two months, payment is due at the time of booking.

If payment is not made in full by the due date the Trust reserves the right to cancel the booking.

Payment can be made by:

  • Calling the Trust on 0800 806 444 with a credit card (Mastercard or Visa only).
  • Bank transfer. Bank account details are: NZ Railways Staff Welfare Trust, 02-0536-0018655-00. Surname and membership number to be used as a reference please.
  • Online by logging in to the membership part of the website ( and paying via the dashboard with a credit card.

Once full payment for a booking has been received, details about the property and how to collect the keys will be sent to the member. Please note part-payments are not accepted.

Outside of the ballot season - no refunds are given within 2 months of the 1st date of stay. Ballot bookings are non-refundable.


Members are required to supply their own linen (top and bottom sheet, pillowcases, towels, teatowels, bathmat, handtowel etc) and their own disposable cleaning items (toilet paper, soap, detergent, cleaning products and cloths).

No pets allowed, including on the grounds of the holiday home.

All of the Trust’s units are no smoking areas.

This is a shared holiday home scheme and members are expected to contribute to the upkeep of the homes accordingly by respecting all of the Trust’s rules.


The Trust has units designed to assist people with mobility difficulties.

These units are:

  • Paihia Unit 8
  • Mt Maunganui Unit 1
  • Taupo Unit 5
  • Gisborne
  • Napier Unit 2
  • Hanmer Springs Unit 2
  • Queenstown Unit 7

There are many homes that are upstairs or have internal staircases and therefore if members have a disability, they should let the office know when making a booking.


The full terms and conditions of occupancy for the Trust's holiday accommodation can be found here.