The following conditions apply to the allocation and occupancy of holiday accommodation provided by the Trust.

    For the purpose of this document the following definitions will apply
    (a) Member - includes all persons who are registered by the Trust to have access to the holiday accommodation network.
    (b) Spouse - the recognised partner of a member who is residing in a normal relationship with the member.
    (c) Maximum Overnight Occupancy Level - the maximum occupancy level for any specified units is shown on the Inventory and Information Advice for the specified unit which is attached to a successful application. The maximum level set ensures that the Trust complies with Local Authority fire and health licensing provisions.
  2. Neither a member or his/her spouse shall be entitled to occupy holiday accommodation for any period that either party is in receipt of night allowances or any other allowances from an employer or union unless approval is obtained from both the Manager of the Trust and the employer of the member.
  3. Applications for accommodation must be lodged by members who may request an allocation for occupancy by -
    (a) the member together with spouse, family and friends whichever is applicable; or
    (b) the spouse together with family and friends whichever is applicable.
  4. All applications for allocations of accommodation must include details of the party which will accompany the member/spouse together with details of the period of occupancy required. Any approval for occupancy will be based on the details contained in the application lodged.
  5. The member/spouse to whom the accommodation is allocated shall not, without the prior approval of the Trust, allow persons other than those specified in their application to stay overnight on the premises, provided that any such approval will not be unreasonably withheld unless this action resulted in the maximum overnight occupancy level being exceeded.
  6. If a member/spouse occupies a unit in excess of the allotted period and does not vacate the unit, the ingoing occupant will be found alternative accommodation at the expense of the overstaying occupant. In addition the Trust will require the overstaying occupant to meet any other costs the Trust considers just and reasonable.
  7. All rental fees due in respect of any allocation must be paid to the Trust's Wellington Office. Regard must be given to requirements set by the Trust from time to time in respect of the payment of rentals including deposits. The Trust reserves the right to withdraw any allocation where the notified requirements have not been met.
  8. A successful applicant must notify the custodian/keyholder, by telephone or letter or postcard, beforehand of the intended time and date of arrival. Such notice must be given/delivered to the custodian/keyholder at least 24 hours ahead of the expected date of arrival detailed in the allocation approval advice.
    The Trust will not accept responsibility for any additional costs incurred, if upon arrival, the intending occupant is unable to gain access to a unit through the absence of the custodian/keyholder in cases where the occupant has failed to give reasonable notice of expected arrival. The rental payment receipt and where appropriate the allocation approval advice, is to be produced to the custodian/keyholder upon arrival.
    Keys to units will not be made available unless the custodian/keyholder is satisfied that the person requesting the keys is the person actually allocated occupancy of the unit.
  9. For their own protection, an incoming occupant should immediately check the inventory of the unit against the information contained in the Inventory and Information Advice covering the unit as provided by the Trust. Any discrepancies found or where equipment is damaged written notice signed by the member/spouse should be given to the custodian immediately.
  10. Members/spouses must supply linen, towels, sheets, pillowcases and tea towels. While pillows in some units have been covered by the Trust as protectors, occupants must also use their own pillowcases at all times.
  11. Occupants are responsible for cleaning of units at all times. While the Trust provides general cleaning equipment, eg. vacuum cleaner, broom etc occupants are expected to provide any detergents etc that are required. On vacation a unit is to be left by the outgoing occupant, in a clean and tidy state for an incoming occupant. Should the accommodation be left in an unsatisfactory state the Trust will engage commercial cleaners and all costs will be charged to the member who made the initial application for the allocation. At some localities a cleaning service is available through the custodian provided 24 hours notice is given to the custodian and the required fee is paid.
  12. Occupants are responsible for looking after the unit including all equipment, allocated to them. Any damage or loss of property or equipment incurred during the duration of member/spouse's occupation is to be immediately reported in writing to the custodian or the Trust's Wellington office. The Trust reserves the right to call on the member to reimburse the Trust with any costs incurred in restoring the property which was lost or damaged.
  13. Animals and/or household pets of any description are NOT permitted on or within the premises.
  14. If you wish to CANCEL any allocated period of occupancy the Trust's Wellington office must be notified by telephone with the cancellation being confirmed in writing later. Where less than four (4) weeks notice of a cancellation is given a refund of the rental paid will be declined unless there are adequate reasons, in the Trust's opinion, to justify the refund being made.
  15. If any of the above CONDITIONS are not complied with in full and adequate and satisfactory explanations are not provided, the Trust may -
    (a) refuse admission to, or require the immediate vacation of, the holiday accommodation in question; and/or
    (b) determine the future eligibility of the member concerned to apply for and have access to any holiday accommodation operated by the Trust; and/or
    (c) decide upon the liability of the member in respect of any additional costs incurred through the member or spouse's errors and omissions.